Modern Travel Agent Podcast


On this episode of the Modern Travel Agent Podcast, we speak with Stefany Jones, Director of Retail Affairs for Palladium Hotel Group. Stefany has 18 years of experience at prominent travel providers with a focus on account management, marketing and business development.

We discuss the unique selling points for each different Palladium Hotel Group brand and resort including the Rafa Nadal Tennis Centre at the Grand Palladium Costa Mujeres, the Chic Cabaret experience in Costa Mujeres, Riviera Maya, and Punta Cana, and the open-ended promotion, “two kids 17 and under stay free in the Family Selection” of Grand Palladium properties. We also discuss the strategic partnership with Wyndham Hotels & Resorts, upcoming renovations and refurbishments, and how the Palladium Connect platform can help agents earn more from their bookings:

Show Notes

  • This episode is sponsored by Palladium Hotel Group, a great travel-agent partner with beautiful resorts and hotels in Mexico, Jamaica, Dominican Republic, Brazil, Italy, and Spain. To learn more about how you, as a travel agent, can partner with Palladium Hotel Group to grow your business, please visit:
    03:35 – Top Level View of Palladium Hotel Group Brands & Properties

    06:08 – Rafa Nadal Tennis Centre
    07:10 – Chic Cabaret
    08:52 – Strategic Alliance with Wyndham Hotels & Resorts
    09:48 – TRS Cap Cana Hotel
    10:42 – Chris’s Take on TRS Cap Cana Hotel and the Costa Mujeres Properties
    13:34 – Grand Palladium Costa Mujeres + TRS Coral
    16:28 – Grand Palladium Vallarta
    17:16 – Riviera Maya Properties (Grand Palladium & TRS Yucatan)
    20:45 – Different Price Points in Riviera Maya and Punta Cana
    21:23 – Buy Out at TRS Cap Cana Hotel Will Allow Children
    22:03 – Experiential Travel
    23:06 – Two Kids Stay Free in Family Selection
    28:02 – Refurbishing and Renovation of Grand Palladium Jamaica
    30:00 – Grand Palladium Kantenah Refurbishments
    32:17 – Palladium Connect

Episode Sponsor