Modern Travel Agent Podcast
11. How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks
If you’re sick of getting ghosted by your clients, then this episode is for you. I’m going to share a six step process I implemented that made a huge difference in increasing my closing percentage and reducing the number of my clients who disappeared throughout the travel planning process.
Every travel agent knows that there’s nothing more frustrating than spending weeks or months making recommendations, discussing options, answering questions, going back and forth over text, email or phone, just to have your clients fall off the face of the earth in the 11th hour. And while you can’t avoid this entirely, there are some steps you can take to reduce the number that fall off, and when you’re dealing with something so frustrating, every single one counts. The best part about this six step process is that it doesn’t require any expensive software or classes, and it can be implemented by any agent at any time.